Contact Us

If you have a question about something occurring in your area, or wish to report a non-emergency crime, please call 863-298-6200 or toll-free 1-800-226-0344.

To submit a tip about a wanted person (someone with a warrant) or an anonymous tip about a crime, contact Heartland Crime Stoppers at 1-888-400-TIPS (8477). Or visit the Heartland Crime Stoppers website.

To submit a crime tip online email tips@polksheriff.org.

For public records requests call 863-298-6300 or email recordsrequest@polksheriff.org.

To report an issue with this website email webmaster@polksheriff.org.

To send a note of thanks about excellent customer service by one of our agency members email ThankYou@polksheriff.org.

To request a PCSO patch email patchrequest@polksheriff.org.

Please see below for specific email addresses to other PCSO offices.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Disclaimer: All information received on this website is reviewed periodically throughout the day between the hours of 8 am to 5 pm, Monday through Friday, excluding weekends and holidays. Responses to individual emails may take several days. If a response is requested and not received after 7 days, please call 863-298-6200. 

It is our policy to investigate all complaints against the agency and our members and to maintain an Administrative Investigations Section which shall thoroughly, expeditiously, and impartially investigate all complaints - this includes anonymous complaints.

How a citizen can make a complaint:

By telephone, Monday through Friday, 8:00 a.m. to 5:00 p.m., call one of our district offices (see the list below) if you know the area where the concern originated. For example, in south Lakeland, call the Southwest District Office. If it originated in one of our contract cities, contact the city Sheriff's Station listed below. You may also call the Sheriff's Operations Center at 863-298-6200, or the Administrative Investigations Section at 863-298-6506.

After hours, call 863-298-6200 or 1-800-226-0344.

To contact Administrative Investigations in person or via U.S. mail, visit or send information to 1891 Jim Keene Blvd, Winter Haven, FL, 33880. To request a copy of a closed Administrative Investigation report or the annual AI report, please contact our office at the above-listed numbers during normal business hours.

FREQUENTLY DIALED PCSO NUMBERS: