inmate accounts

Money for Commissary and Other Needs

Upon being booked into the Polk County Jail, any money found on the arrestee will be deposited into his or her inmate account. Funds in the account will FIRST BE APPLIED TO ANY OUTSTANDING DEBT. Once the debt is satisfied, the remaining funds will be made available to the inmate for commissary purchases, medical and dental care, transportation costs, and any monetary sanctions for damaging county property. There are multiple ways a loved one can deposit money into an inmate's account.

Fees

There are costs associated with the processing and housing of each inmate, in the form of fees that are charged to the inmate’s individual account, as follows:

Fee Description	Fee Amount	When fee is taken
Booking fee	$30.00	Upon intake/processing
Initial per-diem fee	$9.00	Upon being transferred to housing
Daily per-diem fee	$2.00	Every day
Nurse/Doctor/Dentist	$***	Upon receipt of service
Pharmacy	$***	Upon receipt of service

***fees will vary based on services rendered

Adding money to an inmate's account

Anyone may deposit funds into an inmate’s individual account via online transfer, kiosk, phone, or money order. Information required for deposit:

• State where inmate is located – Florida
• Agency - Polk County Detention Facilities, FL
• Recipient ID - Inmate ID, or Last Name, First Name

Online – available for deposits 24 hours a day, 7 days a week. Please note there is a daily limit of $300.00.

Visit the Access Corrections website. Deposits can be made using a debit card or credit card.
Create an account.
A transaction number will generate as proof of your deposit.
An email address will be required to receive an electronic receipt.
Access Corrections charges a handling fee and keeps the fee, per transaction, based on the amount deposited:

Gross amount deposited	Credit/debit online fee amount
$0.01 - $19.99	$4.95
$20.00 - $99.99	$7.95
$100.00 - $199.99	$9.95
$200.00 - $300.00	$11.95

Kiosk – kiosks are available for deposits utilizing cash, debit card or credit card at two (2) separate locations. Please note there is a daily limit of $300.00.

Central County Jail (Annex) – Kiosk available 24 hours daily inside the front lobby at 2390 Bob Phillips Road in Bartow, FL, 33830.
South County Jail (Frostproof) – Kiosk available 7:00 am to 10:30 pm daily inside the front lobby at 1103 US Hwy 98 West in Frostproof, FL, 33843.
A receipt will print directly from the kiosk.
Access Corrections charges a handling fee and keeps the fee, per transaction, based on the amount deposited.

Gross amount deposited	Credit/debit online fee amount
$0.01 - $19.99	$4.95
$20.00 - $99.99	$4.95
$100.00 - $199.99	$4.95
$200.00 - $300.00	$4.95

Phone – available for deposits 24 hours a day, 7 days a week. Please note there is a daily limit of $300.00.

Call Access Corrections at 866-345-1884.
Follow the prompts to fund the account.
A transaction number will generate as proof of your deposit.
Access Corrections charges a handling fee and keeps the fee, per transaction, based on the deposit amount.

Gross amount deposited	Credit/debit online fee amount
$0.01 - $19.99	$6.95
$20.00 - $99.99	$9.95
$100.00 - $199.99	$11.95
$200.00 - $300.00	$13.95

Money Order – money orders must be mailed, we do not accept in-person money order deposits. We do not accept personal checks. Please note there will be a 7-day hold placed on money orders over $100.00.

Make money order payable to the inmate and include inmate ID.

Send a money order to: Sheriff’s Operation Center – Attention Inmate Accounts; INMATE NAME & INMATE ID; 1891 Jim Keene Blvd; Winter Haven, FL, 33880.

Commissary

Commissary (Canteen) orders can be placed by inmates housed at both Central County Jail and South County Jail via the kiosks located within the dorms. A third-party vendor provides commissary items such as hygiene products, clothing items, stationery, and snacks. Delivery of commissary orders occurs once a week and there is an $83.00 per week maximum between in-house commissary orders and orders made through MyCarePack. For in-house commissary orders, funds will be deducted prior to delivery from the inmate's individual account. MyCarePack allows family members and friends to purchase packages for shipment to inmates.

Restrictions/Indigent Inmates
Due to medical and disciplinary restrictions, some inmates will not be eligible to receive commissary. Indigent inmates can order an indigent kit through commissary via the kiosks located within the dorms. The indigent kit provides writing materials to the inmate upon their request (limited to every two (2) weeks).

MyCarePack
1. Visit the MyCarePack website.
2. Create an account.
3. MyCarePack accepts VISA, Mastercard and Discover credit/debit cards.
4. If the inmate owes debt, it will not allow you to process a MyCarePack order. The debt will need to be paid first and then the restriction will be lifted.

Any questions, please contact Inmate Accounts at (863) 298-6528 during regular business hours, Monday-Friday, 8:00 am to 5:00 pm.