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Polk County Sheriff’s Phone# 863-298-6200
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Welcome to the Polk County Sheriff's Office News Room, where the Public Information Officers (PIO's) post all of the information that they release to the news media. PIO's act as liaisons between news media organizations and the Sheriff's Office. The PIO's routinely release timely and accurate information and Crime Stoppers bulletins, and respond to routine and "breaking news" media inquiries. News releases and Crime Stoppers information can be found on this page.
PCSO's full-time Public Information Officers are Brian Bruchey, Carrie Horstman, and Alicia Manautou. The Public Information Officers can be reached by sending an e-mail collectively at PIOs@polksheriff.org.
The recent news releases sent out by the PIOs can be found here, and archived releases (older than 2017) can be found here.
"Our suspect was caught on video taking an elderly woman's money from a package and pocketing it for himself. Now he refuses to return it to her. That's when you go from being low, to even lower."- Grady Judd, Sheriff
On Tuesday, March 10, 2020, detectives from the Polk County Sheriff's Office arrested 34-year-old Michael Rowland of Lakeland, who learned about a large amount of cash in a package, removed it, and then repackaged the box.
The chain of events began in mid-February, when an 87-year-old Lakeland woman received several scam calls from someone claiming to be with the United States Social Security Office. Her memory of the details of the calls were hazy, but she eventually sent $11,000.00 in a package addressed to California.
The package was dropped off at the UPS Store at 5337 North Socrum Loop Road in Lakeland.
The following day, family members realized the victim was being scammed when they became aware of another phone call she received in which the caller demanded an additional $10,000.00 be sent.
The family prevented the second shipment and contacted the UPS Store to have the first shipment of the package stopped and returned.
When the family received the package on February 26, 2020, they found the package sealed inside of another box, and it no longer contained the money. At that time, they contacted the Polk County Sheriff's Office.
Detectives viewed security video from the store that showed store employee Michael Rowland receive the box from the victim. He is then seen taking the box into a back room, opening it with a box-cutter, removing the cash, and then re-sealing the box within a non-UPS box that he got from outside the store. The package was then prepped for shipment.
Michael Rowland was arrested and charged with Grand Theft ($10,000-$20,000), an F3. He was transported to the Polk County Jail.
Rowland refused to tell detectives what he did with the money.
The Polk County Sheriff's office reminds citizens that the Social Security Administration will NEVER call requesting money be sent to them. Other common ruses include scammers claiming to be from the IRS or law enforcement asking for money. We ask that those with elderly relatives to please reach out to them and warn them about these scams. Ask your relatives to contact you before they talk send money or provide credit card information to anyone. Also, we strongly recommend that people do not send cash through the mail or shipping companies.