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Polk County Sheriff’s Phone# 863-298-6200
If in an emergency Dial 911
Upon being booked into the Polk County Jail, any money found on the arrestee will be deposited into his or her inmate account. Funds in the account will FIRST BE APPLIED TO ANY OUTSTANDING DEBT. Once the debt is satisfied, the remaining funds will be made available to the inmate for commissary purchases, medical and dental care, transportation costs, and any monetary sanctions for damaging county property. There are multiple ways a loved one can deposit money into an inmate's account.
Fees
There are costs associated with the processing and housing of each inmate, in the form of fees that are charged to the inmate’s individual account, as follows:
Fee Description | Fee Amount | When fee is taken |
Booking fee | $30.00 | Upon intake/processing |
Initial per-diem fee | $9.00 | Upon being transferred to housing |
Daily per-diem fee | $2.00 | Every day |
Nurse/Doctor/Dentist | $*** | Upon receipt of service |
Pharmacy | $*** | Upon receipt of service |
***fees will vary based on services rendered
Anyone may deposit funds into an inmate’s individual account via online transfer, kiosk, phone, or money order. Information required for deposit:
• State where inmate is located – Florida
• Agency - Polk County Detention Facilities, FL
• Recipient ID - Inmate ID, or Last Name, First Name
Online – available for deposits 24 hours a day, 7 days a week. Please note there is a daily limit of $300.00.
Gross amount deposited | Credit/debit online fee amount |
$0.01 - $19.99 | $4.95 |
$20.00 - $99.99 | $7.95 |
$100.00 - $199.99 | $9.95 |
$200.00 - $300.00 | $11.95 |
Kiosk – kiosks are available for deposits utilizing cash, debit card or credit card at two (2) separate locations. Please note there is a daily limit of $300.00.
Gross amount deposited | Credit/debit online fee amount |
$0.01 - $19.99 | $4.95 |
$20.00 - $99.99 | $4.95 |
$100.00 - $199.99 | $4.95 |
$200.00 - $300.00 | $4.95 |
Phone – available for deposits 24 hours a day, 7 days a week. Please note there is a daily limit of $300.00.
Gross amount deposited | Credit/debit online fee amount |
$0.01 - $19.99 | $6.95 |
$20.00 - $99.99 | $9.95 |
$100.00 - $199.99 | $11.95 |
$200.00 - $300.00 | $13.95 |
Money Order – money orders must be mailed, we do not accept in-person money order deposits. We do not accept personal checks. Please note there will be a 7-day hold placed on money orders over $100.00.
Commissary (Canteen) orders can be placed by inmates housed at both Central County Jail and South County Jail via the kiosks located within the dorms. A third-party vendor provides commissary items such as hygiene products, clothing items, stationery, and snacks. Delivery of commissary orders occurs once a week and there is an $83.00 per week maximum between in-house commissary orders and orders made through MyCarePack. For in-house commissary orders, funds will be deducted prior to delivery from the inmate's individual account. MyCarePack allows family members and friends to purchase packages for shipment to inmates.
Restrictions/Indigent Inmates
Due to medical and disciplinary restrictions, some inmates will not be eligible to receive commissary. Indigent inmates can order an indigent kit through commissary via the kiosks located within the dorms. The indigent kit provides writing materials to the inmate upon their request (limited to every two (2) weeks).
MyCarePack
1. Visit the MyCarePack website.
2. Create an account.
3. MyCarePack accepts VISA, Mastercard and Discover credit/debit cards.
4. If the inmate owes debt, it will not allow you to process a MyCarePack order. The debt will need to be paid first and then the restriction will be lifted.
Any questions, please contact Inmate Accounts at (863) 298-6528 during regular business hours, Monday-Friday, 8:00 am to 5:00 pm.